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Zoom phone conference call7/15/2023 ![]() ![]() On the home screen, press Directory then Recent Calls.Note: When entering a number to forward to, 5-digit dialing does not work. Enter the number you would like to forward calls to.Note: You can add up to ten calls to a conference. Select Conference to merge the two calls into a conference call.Enter or select the number you want to add to the call, then press Send.(The current call will be placed on hold.) Dial or select the number you want to transfer to.Blind transfer (default): Immediately transfer the call and hang up.This option is useful if you need to navigate an automated answering machine for the caller or if you want to speak to the receiving party before your call is transferred. Consultative transfer (also known as warm transfer): Place the call on hold while you complete the transfer.While in a call, press Transfer or the transfer button.Press Resume or the hold button to resume the call.While in a call, press Hold or press the hold button.Your Zoom contacts will be able to see that you're in a call. While in a call, your in-call status will be synced with the Zoom desktop client and mobile app. Note: The Zoom desktop client and mobile app display more detailed incoming call notifications so you can identify calls to a direct number or another U-M number. The call notification on Poly phones appear the same regardless of whether the call was routed through your direct phone number or another U-M number (e.g., department main number). During an incoming call, you will see a call notification with the caller ID name and number.When a call is answered: Hold, End Call, Transfer, More, Conference, Park, Lines, and Transfer to VoiceMail display.If you press More, Reject and Forward display. ![]() When receiving a call: Answer, Silence, New Call, or More.When receiving and answering a call, the display changes to offer appropriate options.Note: Specific headsets have not yet been validated for use with Zoom Phone desksets. There is a three-second pause before it dials a 5-digit number.To make a call, you can enter a 10-digit number, a 5-digit on-campus number, or a 3-digit emergency number.There are four ways to make a call: the speakerphone, button, the headset button, the New Call soft key, or pick up the handset.If it is incorrect, please send an email to. Please verify that your emergency location is correct by dialing 933. ![]()
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